Cancellation Policy

No 2 Happens

Things happen. We get that, and we try and be as flexible as we can with our reservations. That said, we are also an organization that works hard to offer fair and equal access to our resources. In order to ensure that ALL the members of our community benefit from our services, we ask that everyone please follow this simple policy:

  • Cancellations received at least 14 calendar days before the start date of the class will receive 100% refund.
  • Cancellations received fewer than 14 calendar days before the class will not be refunded.

PLEASE NOTE: Beginning 2014, we will no longer be offering credits. If you have a preexisting credit with us, however, it is still available until its one-year expiration.